Shipping & Returns

Shipping Policy

For all orders in the U.S., shipping is $4.99 for orders under $50.00.
For U.S. orders of $50.00 and above, shipping is free.

Please note: Offer for free standard shipping is only valid in the continental United States which excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, and APO addresses. These states and territories will be subject to an additional shipping fee.

In the event of a carrier indicating successful delivery of a shipment and a customer reporting that the shipment was not received, the customer will be responsible for opening a dispute or inquiry with the carrier. 

Please note that your order may ship in multiple packages.

Once your order ships, you will receive a tracking number and estimated date of delivery. Most customers receive their orders within 4-7 days of shipping. Carrier delays are outside of our control.

Cancellation Policy

We value your satisfaction and strive to provide exceptional service. We understand that there may be situations where you need to cancel an order. Please review our order cancellation policy carefully.

Cancellation Period

Orders can only be canceled before they are released for fulfillment by our warehouse. Once an order is in the process of being fulfilled, it cannot be canceled. Please contact our customer support team to find out if your order has been released for shipment.

Cancellation Process

To cancel an order, please contact our customer support team as soon as possible via email at info@rescarecpap.com. Please provide your order number and a brief reason for the cancellation.

Return Policy

We want you to be completely satisfied with your purchase, so we offer a 60-night return option from the date of delivery for most of our products. Please note that exceptions apply to some items (listed below). To be eligible for a return, the product must be in new and unopened condition, unless stated otherwise.

If you're not satisfied with a new and unopened item, you may return it within 30-nights from the date of delivery for a full refund to your original payment method. Please note that you are responsible for return shipping, and expedited shipping costs are non-refundable. Refunds may take up to 10 business days to process.

Used & Opened Products

For products that have already been used, we are happy to discuss a partial refund with you, allowing you to keep the product without the need to return it.Additionally, if you choose to shop with us again, we would be pleased to offer you an exclusive discount coupon for your next purchase.